Frequently Asked Questions

Get answers to your frequently asked questions about sending an online fax. Learn how to format your document and what services to use to send a one time fax.

Send Fax Now

Lets face it, nobody wants to send a fax. Most people only need to send a one time fax. So it's common to have questions about sending a fax online when you rarely (if ever) need to send one. Hopefully this guide helps answers frequently asked questions.

Online Fax Questions

Why would I need to send a fax online?

Honestly, nobody wants to send a fax online. You probably have to. You don't have many options if you are forced to send a fax. You could certainly go to a UPS store to send a fax in person at a local store.

What do I need to send a fax online?

This depends on which online fax service you pick. But in most cases you will need a PDF file to upload and fax. You will also need a credit card for payment. And you will need to know what phone number to send the fax to.

How much does it cost to send an online fax?

Some services, such as efax, offer a monthly subscription starting at around $15/mo. There are also some services that let you send a free fax online. Beware of these, though, as often times they include advertising, branding, and could potentially use your private data. If you are looking to send a one time fax, there are a few options offering fax services for a flat fee.

How long does it take to send an online fax?

It only takes a few minutes to send an online fax. However once you send the fax, it may take awhile for your fax to reach its destination. It's 70-year old tech that runs on phone lines so you have to be a bit patient in the age of email.

Can I send an online fax with my mobile device?

Yes, you can definitely send a fax with your mobile device. See our guide on how to send a fax with an iPhone. Check out our list of best free fax apps for iPhone..

What if I have have to send a fax but don't want to send one online?

You might have an important document or just need help to know how to send a fax. In that case you are looking for a faxes near me. Check with your local library or UPS store for in person help with fax services.

If you are looking for a quick and secure way to send a one time fax, check out our online fax service. For $5, you will be done in under 5-minutes. Send an online fax now.

Fax Online Questions

Do you offer support?

Yes we love to hear from you. Reach out at and we will help you with whatever you need.

What information do you store?

We don't store any Personally Identifiable Information (PII). We store your file for a couple minutes to run the fax and then it's automatically deleted. We store the receiver's phone number until we know the fax went through and then we delete it. We store a customer token from Stripe for payments but it provides no information about the customer.

What type of file do I need to send a fax online?

PDFs work the best for online faxing but our service allows the following file types: PDF, TIFF, jpg/jpeg, txt, rtf, doc/docx, png.

Do you store files?

We use AES encryption standards to store files for a couple minutes while we send your fax. Once the fax is successfully sent, we will automatically delete your file.

How do you handle payments?

Payments are handled by Stripe. We don't store credit card information or any personally identifiable information. Your card will only be charged when your online fax was sent successfully.

Does Fax Online recieve faxes too?

Nope! Fax Online is only able to send online faxes, not receive them.

Does Fax Online provide a fax number?

Nope! You will provide a fax number you want to send your online fax to. We will send it on your behalf from our fax number. You do not need to pay for your own fax number to use Fax Online.

Who are you?

Fax Online is built by It's Fine, LLC - an small independent software team in Iowa. See morehere

  • Secure Online Fax
  • One Time Fax
  • No Monthly Fee
  • $5.00 per fax